#1 Internet Provider on Trustpilot¹

We score your home broadband on the 5 things that decide whether it actually holds up.

The average score is 35 out of 100. See your score in 3 minutes.

We'll show you exactly what's holding your broadband back, and how to fix it.

Built for UK homes, home offices, and small businesses. 

​Free score + next steps in 3 minutes​

Trustpilot

Find out where your provider really stands.

The free Broadband Stability Score takes about 3 minutes. Answer 15 quick questions about how your provider treats you. We send you a personal score and the questions to ask them next.

Before

Sound familiar?

  • Restart the router. Again.
  • Explaining the same fault three times.
  • Bills going up mid-contract.
  • No idea if your price is locked.

After

Here's what you get

  • Your score out of 100, across 5 stability areas.
  • What to fix first to make your broadband more stable.
  • The exact questions to take to your provider, or to us.
  • Sent to your inbox in 3 minutes.

Most people who take this find issues they didn't know about.

How it works

The 3-minute version

Three steps from "is my broadband actually any good?" to a clear answer with next steps. Scroll past this section for the full breakdown.

1

Take the score

Answer 15 quick questions about how your provider treats you. Most people finish in about 3 minutes.

2

See where you stand

Get your Broadband Stability Score out of 100, broken down across 5 areas so you can see exactly what's solid and what's exposed.

3

Get your next steps

A personalised report by email, plus the option of a free 30-minute call with our UK team if you want to go deeper.

Scored across 5 areas

Honest OnboardingProactive Fault OwnershipHuman ResponseFixed-Price ProtectionFair Exit

Free. No card needed. Most people finish in about 3 minutes.

Want the detail? Keep scrolling ↓

★★★★★

"I thought my broadband was fine until this quiz showed me exactly where the problems were. The reliability issues and bill surprises were costing me more than I realised. Switched to Inspire and the difference was immediate. When we had an issue last week, they sorted it in under 3 hours."

Sarah M., Manchester

Why this exists

Speed isn't what's making your broadband stressful.

Providers want you focused on speed. But that's not why people feel stuck. They feel stuck because the connection drops at the worst moments, support sends them round in circles, the bill quietly creeps up, and the contract makes leaving feel like more trouble than it's worth.

💬

Promises that don't match reality

The speeds you were quoted, the price you were sold, the small print you only found out about later.

📶

Unreliable connection

It works most of the time. The rest of the time, it picks the worst possible moment to let you down.

⏳

Support that goes nowhere

You get through eventually. Then you're told to restart the router and the ticket gets closed.

🛠️

Nobody owns the fix

You repeat the same story to a different person every time. Nobody gives you a name or a timeline.

🔒

Contracts that make leaving risky

The exit fees, the porting process, the unknown costs. So you stay. And the service stays the same.